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  • by Morten_Busk04-01-2011
    To get a higher password security it would be good if it was possible to choose if a user has to choose a new password every e.g.. 30 days. The idea is that when that person logins in they are prompted to pick a new password. In the user admin under each user there should be a check-box to enable th...
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  • by vabeachkevin103-12-2010
    The EnterpriseTV videos should be free. This would only help customer understanding of the product, and would lead to an increased usage and less frustration from users.Omniture can still charge for one on one personalized training through Omniture University, but the videos should be free.
    Investigating
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    3779
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  • by adierl30-11-2010
    Would be nice if new client care agents could see in the CRM what skill level the current caller/chat partner has. Once you have a client care agent who doesn't know you in the chat they could skip all the standard questions, warnings and approvals if they see you know what you're doing.It's great t...
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  • by sunshynegirl8415-10-2010
    Whenever I need to login to the Online Marketing Suite (see screenshot), I tab through each of the form fields. However, due to the order of the login button vs. the "remember my login" checkbox, I have to hit tab to get past the login button, hit the space key to check the box, and do SHIFT+Tab to ...
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    379
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  • by sunshynegirl8418-08-2010
    Quite often, I am submitting ClientCare tickets (via email) for other members of my team (at times, up to 10 different people). Whenever I receive an update from ClientCare, I have to forward ClientCare's email onto other users to make sure they are constantly in the loop. It would be great if, when...
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    378
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  • by james_wawne03-08-2010
    Talk about re-inventing the wheel! What have Adobe done to the product wheel? 'If it aint broke don't fix it' I go on holiday for three weeks and on my return am greeted by an array of Adobe icons and window dressing changes that actually negatively impact the user experience. The new wheel is less ...
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  • by guido2085902-08-2010
    When using the function "Ask a question" in the help section we always use the provided field Tracking code for own defined codes, so we can find old incidents faster. In the past this works fine because this field was displayed as column in the incident list and you could sort this column. But now ...
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    358
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  • by coreymac206-07-2010
    It would be nice as audit time comes around to be able to select and delete multiple users from the system. It is also frustrating to sort by last access date and have the sort "forgotten" after completing the deletion. If the tool would allow some sort of selection logic (last access date null or o...
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    238
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  • by adierl28-06-2010
    Would be nice to get a newsletter with change history, new versions (e.g. ExcelClient, page code, plugins), etc. announcements for supported users. Opt-in only to not bug users who are not interested. With product selection to only get updated for products that are used.
    Delivered
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    8237
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    9
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  • by normcloutier826-05-2010
    For major devices like the Iphone/pad, the Mobile Visits number is several orders of magnitude smaller than the Mobile Daily UVs. More visitors than visits is impossible, so there's obviously an issue. If it can't be resolved, this metric should be removed or at least red-flagged so as not to confus...
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    1487
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    5
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  • by shermozle16-05-2010
    It seems rather strange that I have to login to submit a support ticket, yet the person reading the ticket always has to ask my login and company login. Surely they can be passed into the ticketing system automatically? And how about a multi-select dropdown of the report suites so I can tell you exa...
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    350
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  • by james_wawne10-05-2010
    The first time you find out about issues with any of Omniture tools is when you are logging in to try and use them - You then have to contact client care to make them aware of the issue so that it gets looked into/fixed. If you were proactively notified of issues it would be possible to raise a tick...
    Investigating
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    350
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    3
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    1
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  • by james_wawne29-04-2010
    User feedback whether captured via Omniture Survey or some other third party solution is nothing new. However text mining and sentiment analysis while notoriously complex is a huge growth area for the future. Omniture are missing a trick by not moving into the unstructured text analytics market - th...
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  • by nicholaswaton22-04-2010
    there is no denying that the Omniture interface is quite slow to use sometimes (version 14). Login is slow orr switching report suites takes forever. I can find hundreds of tweets about it of people complaning about speed issues. Pages can take up to 30 seconds to 2 minutes to load I would suggest O...
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  • by adierl15-04-2010
    It happens sometimes that the Clientcare chat window gets to the background and you forget about it since you were reading an email. Would be great to enable a beep (optionally) if there is a new message and the window does not have the focus.I know that is not Omniture software, but maybe you could...
    Declined
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    2838
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    14
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    7
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  • by kajakat07-04-2010
    There was an incident where the Search Engines were paused by mistake.It's such an easy thing to do. Click on the search engines and then click pause. I'm suggesting that a dialogue box pop up to confirm this action. It could say, 'do you want to proceed with this action?' or something to that affec...
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  • by kajakat07-04-2010
    Change the hold music every once in awhile 
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  • by 120Feet29-03-2010
    Maybe I missed a communication on this, but I had no idea you had an "ideas" exchange until today. My suggestion is to tell your clients about such tools and features such as this in a more impactful manner.
    Declined
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  • by JenkIns16-03-2010
    In the interest of housing the data in one easy to locate locale, can we place summit breakouts in the summit app?
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  • by vabeachkevin108-03-2010
    Even though SiteCatalyst is the more powerful, preferred web analytics solution, the HBX tool is still a decent tool. There is no reason to completely pull the plug on it. Maybe strip out a few of the features to make it a bit simpler of a tool and then release it as a free web analytics product so ...
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  • by norman_cloutier28-02-2010
    As a user who manages hundreds of bookmarked reports I would love to be able to sort/filter the report folders and the reports in each folder. Also, since the bookmark manager appends to the report list instead of inserting a newly created report alphabetically finding a report is often frustrating.
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  • by mrapp4880223-02-2010
    I really love this functionality from Typo3 and it would be an enhancement for admin in Omniture that they can switch into another user account without knowing the password.The "Switch User" button should be only available for admin that logs in without the user of a password, so that we can reprodu...
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  • by mak00s23-02-2010
    It would be great if I could subscribe Knowledge Base updates. It's full of useful information, and I would like to read through everything. Currently the list has a sorting function, but the sorting doesn't work as expected. 12/31/2008 comes before 12/30/2010 for Descended Sorting, and 01/04/2010 c...
    Investigating
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    796
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  • by nickdietsch19-02-2010
    Existing Functionality: Currently when users login at http://my.omniture.com, they're directed to the Omniture Suite pinwheel page to select the product they'd like to access.Idea: Provide users the ability to select a product, via a dropdown menu, they would like to access when entering their login...
    Delivered
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  • by JenkIns18-02-2010
    It would be awesome if one login would get me into all of my Omniture products. SC login should be the same as TnT and TnT 1:1 and so on.
    New
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    710
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  • by adierl17-02-2010
    Create a simple redirector kb.omniture.com/1234 to redirect to KBID#1234. This allows to include a link into emails to users without explaining how to find the KB article.Also allow to search for e.g. "KB 1234" or just the ID itself "1234" in the search field in SiteCatalyst where it says "Locate re...
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  • by xptr9921017-02-2010
    Not strictly speaking a product enhancement rather a business process but this is affecting my experience with Omniture. I often get emails from ClientCare stating that I have not got back to them and that the issue is going to be closed in a couple of days. But there is no detail about the issue, i...
    Delivered
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    1005
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  • by kristian715-02-2010
    I am missing the auto notification (or signup) for all Supporting Docs but especially new Release Notes and manuals
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  • by chad_dills12-02-2010
    I would like the ability to see the data a user ID was created in the Admin Tool. This helps when auditing User IDs that have not been used as you would be able to compare with when the account was created.
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