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    allstatewagroup
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    by allstatewagroup
    19-01-2012
    There are times where an upcoming change to implementations or an outage have a large impact on our users, and so it would be a good idea for us to have functionality built into the admin console that would allow us to send email to all Marketing Suite users and/or Groups of users directly within th...

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    roflynn
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    by roflynn
    04-01-2012
    I love the support line. I use it a lot. I recognize that other people also love the support line and sometimes I have to wait on hold. I'm okay withthat because I just put the phone on speaker and continue to multi-task. Problem is that the phone system has this awful 45 musical loop, that plays ov...

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    adierl
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    by adierl
    30-09-2011
    Currently I have to manually remember and select all suites that were created from a template RS if I want to add/change variables. If you add suites over time, you can easily forget one when updating.Let's tie a report suite to a template, so I just have to update the template and all attached repo...

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    danm84141867
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    by danm84141867
    19-08-2011
    There is a ton of useful, targeted content in Enterprise TV. Adding the option to "email a link to this video" to colleagues would be a tremendous help in speeding adoption. In its current state, the menu of videos is difficult to navigate for users who are new to Omniture.

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    tim_elleston
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    by tim_elleston
    03-08-2011
    It would be great to be able to have discussion forums for product Beta Testers, where we can post comments/questions and the community of other beta testers involved in that specific beta test can help to answer. It would serve as a support forum for beta testers who are trying to get things workin...

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    adobecare
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    by adobecare
    01-08-2011
    This would allow them to know how up to date an article is

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    cjohannessen
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    by cjohannessen
    21-06-2011
    I'd love to get, in SiteCatalyst 15+ (and perhaps related tools - Test+Target?) a full-fledged data visualization library to enable me to make "art out of data" so to speak. Adobe has a few of these, such as ILOG, and there's an open-source Flash data viz project called Flare - lots of ideas there t...

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    cjohannessen
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    by cjohannessen
    13-06-2011
    I would like to be able to subscribe to a documentation notification change subscription service - selectable by product - so that I can get an email as to when there is a change or addtion to a manual, white paper, or KnowledgeBase article. So, for example, if a manual changes or if a new KB articl...

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    cjohannessen
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    by cjohannessen
    12-05-2011
    To make it easier to send around documentation - white papers, manuals, knowledgebase articles, etc. - please add a sharing "Short Link" functionality to, well, every bit of documentation in the web interface.Anything that helps with inbox overload is a good thing.It would also help for those of us ...

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    uday62508
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    by uday62508
    11-05-2011
    As a feature enhancement, we need to able to configure the Adobe Online Marketing Suite so that Single Sign-on (SSO) can be configured by the administrator to be a mandatory, for example a checkbox for the “Mandatory” feature. This is an important security requirement for our company. In other word,...

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    bosecorp
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    by bosecorp
    22-03-2011
    Product Trials would allow the evaluation of a particular product or set of products at no cost, for a limited time. This would give us the necessary leverage to prove the 'value add' of the great products Adobe offers.

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    Morten_Busk
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    by Morten_Busk
    04-01-2011
    To get a higher password security it would be good if it was possible to choose if a user has to choose a new password every e.g.. 30 days. The idea is that when that person logins in they are prompted to pick a new password. In the user admin under each user there should be a check-box to enable th...

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    vabeachkevin1
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    by vabeachkevin1
    03-12-2010
    The EnterpriseTV videos should be free. This would only help customer understanding of the product, and would lead to an increased usage and less frustration from users.Omniture can still charge for one on one personalized training through Omniture University, but the videos should be free.

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    adierl
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    by adierl
    30-11-2010
    Would be nice if new client care agents could see in the CRM what skill level the current caller/chat partner has. Once you have a client care agent who doesn't know you in the chat they could skip all the standard questions, warnings and approvals if they see you know what you're doing.It's great t...

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    sunshynegirl84
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    by sunshynegirl84
    15-10-2010
    Whenever I need to login to the Online Marketing Suite (see screenshot), I tab through each of the form fields. However, due to the order of the login button vs. the "remember my login" checkbox, I have to hit tab to get past the login button, hit the space key to check the box, and do SHIFT+Tab to ...

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    sunshynegirl84
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    by sunshynegirl84
    18-08-2010
    Quite often, I am submitting ClientCare tickets (via email) for other members of my team (at times, up to 10 different people). Whenever I receive an update from ClientCare, I have to forward ClientCare's email onto other users to make sure they are constantly in the loop. It would be great if, when...

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    james_wawne
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    by james_wawne
    03-08-2010
    Talk about re-inventing the wheel! What have Adobe done to the product wheel? 'If it aint broke don't fix it' I go on holiday for three weeks and on my return am greeted by an array of Adobe icons and window dressing changes that actually negatively impact the user experience. The new wheel is less ...

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    guido20859
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    by guido20859
    02-08-2010
    When using the function "Ask a question" in the help section we always use the provided field Tracking code for own defined codes, so we can find old incidents faster. In the past this works fine because this field was displayed as column in the incident list and you could sort this column. But now ...

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    coreymac2
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    by coreymac2
    06-07-2010
    It would be nice as audit time comes around to be able to select and delete multiple users from the system. It is also frustrating to sort by last access date and have the sort "forgotten" after completing the deletion. If the tool would allow some sort of selection logic (last access date null or o...

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    adierl
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    by adierl
    28-06-2010
    Would be nice to get a newsletter with change history, new versions (e.g. ExcelClient, page code, plugins), etc. announcements for supported users. Opt-in only to not bug users who are not interested. With product selection to only get updated for products that are used.

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    normcloutier8
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    by normcloutier8
    26-05-2010
    For major devices like the Iphone/pad, the Mobile Visits number is several orders of magnitude smaller than the Mobile Daily UVs. More visitors than visits is impossible, so there's obviously an issue. If it can't be resolved, this metric should be removed or at least red-flagged so as not to confus...

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    shermozle
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    by shermozle
    16-05-2010
    It seems rather strange that I have to login to submit a support ticket, yet the person reading the ticket always has to ask my login and company login. Surely they can be passed into the ticketing system automatically? And how about a multi-select dropdown of the report suites so I can tell you exa...

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    james_wawne
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    by james_wawne
    10-05-2010
    The first time you find out about issues with any of Omniture tools is when you are logging in to try and use them - You then have to contact client care to make them aware of the issue so that it gets looked into/fixed. If you were proactively notified of issues it would be possible to raise a tick...

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    james_wawne
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    by james_wawne
    29-04-2010
    User feedback whether captured via Omniture Survey or some other third party solution is nothing new. However text mining and sentiment analysis while notoriously complex is a huge growth area for the future. Omniture are missing a trick by not moving into the unstructured text analytics market - th...

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    nicholaswaton
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    by nicholaswaton
    22-04-2010
    there is no denying that the Omniture interface is quite slow to use sometimes (version 14). Login is slow orr switching report suites takes forever. I can find hundreds of tweets about it of people complaning about speed issues. Pages can take up to 30 seconds to 2 minutes to load I would suggest O...

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    adierl
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    by adierl
    15-04-2010
    It happens sometimes that the Clientcare chat window gets to the background and you forget about it since you were reading an email. Would be great to enable a beep (optionally) if there is a new message and the window does not have the focus.I know that is not Omniture software, but maybe you could...

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    kajakat
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    by kajakat
    07-04-2010
    There was an incident where the Search Engines were paused by mistake.It's such an easy thing to do. Click on the search engines and then click pause. I'm suggesting that a dialogue box pop up to confirm this action. It could say, 'do you want to proceed with this action?' or something to that affec...

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    kajakat
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    by kajakat
    07-04-2010
    Change the hold music every once in awhile 

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    120Feet
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    by 120Feet
    29-03-2010
    Maybe I missed a communication on this, but I had no idea you had an "ideas" exchange until today. My suggestion is to tell your clients about such tools and features such as this in a more impactful manner.

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    JenkIns
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    by JenkIns
    16-03-2010
    In the interest of housing the data in one easy to locate locale, can we place summit breakouts in the summit app?

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