Expand my Community achievements bar.

Mark Solution

This conversation has been locked due to inactivity. Please create a new post.

Holiday cover at ClientCare

Avatar

stefanies325986
Level 6

10/16/13

Hi,

it does happen to me that a member of ClientCare picks up my ticket, then I may not hear from him for several days. Later he tells me that he has been on holiday...

This is not ideal because it prolongs turn-around time of issues. Organizing holiday cover would be great.

Regards

Stefanie

Reply
Related Conversations
ClientCare chat 24/7

Views

1.1K

Likes

10

Replies

1
Offer limited Product Trial periods at no cost

Views

856

Likes

6

Replies

0
ClientCare email responses should know to automatically CC those copied on original ticket.

Views

699

Likes

2

Replies

0