Holiday cover at ClientCare

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stefanies325986
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stefanies325986
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140 likes

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109 posts

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stefanies325986
Level 6

16-10-2013

Hi,

it does happen to me that a member of ClientCare picks up my ticket, then I may not hear from him for several days. Later he tells me that he has been on holiday...

This is not ideal because it prolongs turn-around time of issues. Organizing holiday cover would be great.

Regards

Stefanie