Sharing Audience with Target

kanchanmitha

04-09-2018

Hi all,

Recently I implemented target on my website using DTM. Website has experience cloud implementation.

I am facing an issue with audience sharing between analytics and target. Segment been created in analytics is visible in target as audience but somehow a valid user is not fulfilling the criteria of audience in target only.

I have verified target calls.. they do contain marketing cloud visitor id. It seems I missed some part somewhere in visitor syncing but not able to identify.

Need immediate help in  resolving this .

Thanks in advance.

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skandg43264764

11-09-2018

You can get access to People-> Audience Library by requesting access from System admin of your Marketing Cloud and then you can validate the audience if it is still collecting data or not ?

You can share the website URL and explain steps to reproduce to us, so that we can also take a look into it.