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People Core Services: Customer Attribute Deletion of Records

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Level 1

Hi All,
I have created customer attribute example  like as below with 3 records with alias id (crs_id)

id
name
email
1Jackjack@email.com
2Samsam@email.com
3Ramsrams@email.com

Question 1 : How to delete a particular record from data source ?
Question 2 :  How to flush/erase all records without affecting customer attribute ?


Regards
Rams

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1 Accepted Solution

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Correct answer by
Level 2

Hi Ram,

Customer attribute data once uploaded cannot be deleted unless the data source is deleted otherwise.

You can modify the schema by uploading a new file with the changed schema but the profile/customer id's once uploaded cannot be deleted.

Looking at your questions:

Question 1 : How to delete a particular record from data source ?

-- This is not possible. Customer attribute file upload either merges or updates the given record. But delete is not possible.

Question 2 :  How to flush/erase all records without affecting customer attribute ?

--You shall have to delete the entire data source to erase all the records.

Regards,

Rachit

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1 Reply

Avatar

Correct answer by
Level 2

Hi Ram,

Customer attribute data once uploaded cannot be deleted unless the data source is deleted otherwise.

You can modify the schema by uploading a new file with the changed schema but the profile/customer id's once uploaded cannot be deleted.

Looking at your questions:

Question 1 : How to delete a particular record from data source ?

-- This is not possible. Customer attribute file upload either merges or updates the given record. But delete is not possible.

Question 2 :  How to flush/erase all records without affecting customer attribute ?

--You shall have to delete the entire data source to erase all the records.

Regards,

Rachit