Expand my Community achievements bar.

SOLVED

List of Audiences knowing the Marketing Cloud ID Service ?

Avatar

Level 3

Hi

It's possible to get the list of audiences for a user Knowing his Visitor Id (using JavaScript or using an interface), How can i do it???

My real problem is that I created an Audience in AA and shared it to Target but when I used this audience in an activity, nothings change, only the default view is showed??

 

Can someone help me on this??

Thanks

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Level 9

There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.html

Best,

Tacia

View solution in original post

3 Replies

Avatar

Level 9

Hi,

Thanks for reaching out. Is this the same issue as this post - http://help-forums.adobe.com/content/adobeforums/en/marketing-cloud-forum/audiences.topic.html/forum...? I believe that should answer your question - if not let me know.

Thanks!

Tacia

Avatar

Level 3

Hi and thanks for the answer,

Actually it's similar but I did not find any doc about:

it's possible to get the list of audiences for a user Knowing his Visitor Id (using JavaScript or using an interface), How can i do it (manually)???

THANKS!!!!!!!!!

Avatar

Correct answer by
Level 9

There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.html

Best,

Tacia