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Customer Attributes - traffic drop after implementation

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Hi

We tried to implement Customer Attributes on our site. As a basis we used Customer ID passed in the eVar. As far as I know we didn't update VisitorAPI.js with setCustomerId method on our side (and were not requested to do so by Adobe.).

As a result we got a partial success but also a significant (up to 25%) traffic loss which we identified with Google Analytics trends. 

After we switched it off our traffic got back to normal. 

Does anyone know what we need to troubleshoot to avoid this happening in the future when we activate customer attributes again? Can somebody help me pinpoint the problem?

Thanks

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