Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Completely clear out an ID used in visitorSyncIdentifiers (iOS App SDK)

Avatar

Avatar
Validate 1
Level 1
aaronj96218198
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
aaronj96218198
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile
aaronj96218198
Level 1

21-05-2017

In the Mobile Services SDK (iOS) - is there a way to completely clear out an ID originally used in visitorSyncIdentifiers?

Even after I use the audienceReset method, I still see the ID present in any subsequent calls to Audience Manager (via audienceSignalWithData) in the d_cid_ic parameter.

Even passing through a new value for the same ID type just appends another d_cid_ic key/value pair in the Audience Manager requests.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Springboard
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

331 likes

Total Posts

2,247 posts

Correct Reply

811 solutions
Top badges earned
Springboard
Validate 500
Validate 250
Validate 100
Validate 50
View profile

Avatar
Springboard
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

331 likes

Total Posts

2,247 posts

Correct Reply

811 solutions
Top badges earned
Springboard
Validate 500
Validate 250
Validate 100
Validate 50
View profile
jantzen_belliston-Adobe
Community Manager

30-05-2017

Hi Aaron,

I've checked with our mobile team and it doesn't look like we have a viable solution to completely clear out an ID yet. We're still working through the problem via an engineering ticket. I'd suggest opening a ticket with customer care so we can be sure to get you added to that engineering ticket (if you haven't already).

 

Thanks,
Jantzen

Answers (0)