Can Audience Manager be setup as a subscriber to a Customer Attributes file

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aaronj39712229

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aaronj39712229

aaronj39712229

08-11-2016

Hi there, there is no mention of Audience Manager on this page (https://marketing.adobe.com/resources/help/en_US/mcloud/subscription.html) regarding setup as a subscriber to a Customer Attributes file.

Does this mean you can't create Audience Manager segments based off attributes uploaded via the Customer Attributes functionality?

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Accepted Solutions (1)

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jantzen_belliston-Adobe

Community Manager

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jantzen_belliston-Adobe

Community Manager

jantzen_belliston-Adobe
Community Manager

14-11-2016

Hi,

My previous answer was correct. AAM can not subscribe to Customer Attributes. 

You are able to onboard data into AAM directly but the process is a bit different. You may want to engage with the AAM support team for a detailed explanation. The documentation around this can be found here.

Cheers,
Jantzen

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aaronj39712229

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aaronj39712229

aaronj39712229

14-11-2016

Ok thanks for confirming Jantzen - I'll investigate the direct to AAM upload options.

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jantzen_belliston-Adobe

Community Manager

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jantzen_belliston-Adobe

Community Manager

jantzen_belliston-Adobe
Community Manager

09-11-2016

Hi,

I believe most Audience Manager customers upload offline CRM data directly within the Audience Manager interface rather than using Customer Attributes. I don't believe there is an option to subscribe to Customer Attributes within the Customer Attributes interface by design. 

I'm going to see if I can get one of my Audience Manager colleges to give his input here as well. Stay tuned....

Thanks,
Jantzen