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What's the purpose "Account" in External Account for Direct Mail?

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uagnihotri
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uagnihotri
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15-08-2018

External_account.png

Are we suppose to enter FTP details ?

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Vapsy
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21-08-2018

Hi uagnihotri,

Thank you for clarifying.

Attachments are fine in case of email deliveries.

Direct mails are physical post emails which you will be sending in an envelope using a third party vendor. Maybe I'm not seeing the full picture but attachment in this scenario doesn't look to be a good idea.

Regards,
Vipul

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uagnihotri
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20-08-2018

Thanks for your reply.

My goal was to create a new template for Direct Mail. When one uses the Bulk Delivery option, campaign provides you ability to add a .odt file to the delivery and process the personalization rule in that file (Trying to apply the concept of Attachments in the direct mail delivery).

Hence, I asked what's the purpose of "account"?

But, as i understand from your comment, we are not suppose to use that "Bulk" delivery option for Direct Mail channel. Is this assumption correct?

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Vapsy
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19-08-2018

Hi uagnihotri,

The account input boxes are appearing because you have changed the delivery mode to Bulk delivery . Please change it back to External.

1552223_pastedImage_1.png

Regards,
Vipul