Viral and social marketing Setup

Avatar

Avatar
Validate 1
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile
robertw59784382
Level 2

04-01-2018

Hi,

We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.

https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and_referrals_Viral_and_social_marketing...

What are the steps to be taken for setting this up?

Many thanks,

Rob

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
Employee
Adhiyan
Employee

Likes

241 likes

Total Posts

343 posts

Correct reply

124 solutions
Top badges earned
Establish
Give Back 50
Give Back 25
Give Back 10
Give Back 5
View profile

Avatar
Establish
Employee
Adhiyan
Employee

Likes

241 likes

Total Posts

343 posts

Correct reply

124 solutions
Top badges earned
Establish
Give Back 50
Give Back 25
Give Back 10
Give Back 5
View profile
Adhiyan
Employee

04-01-2018

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

1386651_pastedImage_0.png

Regards,

Adhiyan

Answers (2)

Answers (2)

Avatar

Avatar
Give Back 50
Level 10
florentlb
Level 10

Likes

237 likes

Total Posts

1,109 posts

Correct reply

239 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 200
View profile

Avatar
Give Back 50
Level 10
florentlb
Level 10

Likes

237 likes

Total Posts

1,109 posts

Correct reply

239 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 200
View profile
florentlb
Level 10

15-01-2018

Hi Rob,

Yes, you can find this package as explained here: Installing packages

Florent

Avatar

Avatar
Validate 1
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile
robertw59784382
Level 2

04-01-2018

Hi Adhiyan,

Thanks for your prompt response!!

Our environment is on version 6.1, does that still apply? If so, how would we go about installing it?

Regards,

Rob