Viral and social marketing Setup

robertw59784382

04-01-2018

Hi,

We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.

https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and_referrals_Viral_and_social_marketing...

What are the steps to be taken for setting this up?

Many thanks,

Rob

Accepted Solutions (1)

Accepted Solutions (1)

Adhiyan

Employee

04-01-2018

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

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Regards,

Adhiyan