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Using Quarantine Data is ACS audience/query/segmentation

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davidh2892249
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davidh2892249
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14-01-2021

Hi All,

 

Is there a way to access the quarantine data in Profile filters?

 

I have created an audience and I would like to include a condition that is "not in quarantine" - so that I am not including profiles that have a quarantined email address in my initial query on a workflow. (I know they get excluded at point of send by the email delivery, but I'd rather take them out at the start).

 

Can anyone advise what the filtering condition or advanced expression should be?

 

Thanks

 

David

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ramon_bisswange
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ramon_bisswange
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14-01-2021

You could use a reconciliation activity to do a lookup with "addressStatus" entity.

Afterwards a segmentation to check whether something was found or not.

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davidh2892249
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14-01-2021

@ramon_bisswange 

 

Thanks for the insight.

I think I'll go down the regularly updated quarantine audience to simplify for other users.

 

Thanks for your help

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davidh2892249
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14-01-2021

Hi @ramon_bisswange 

 

That makes sense and can do via workflow.

 

From your response, I'm guessing there is no way of doing it directly in a filter, as you can in campaign classic (as that would be my preferred route)

 

Thanks for your quick response