Hi There,
I was just inspecting the data in the nms:address table.
I know that records generated with a status of quarantine are added to this table as a result of an email address hard bouncing (or soft bouncing many times).
What I'm not sure about is the difference between Creation date and Update status columns.
I understand that the creation date is the first time the record is added to the table (e.g. the first time that email address hard bounced).
But what does the update status field indicate?
How is updated? How can it be different from creation date? (in my head I thought once a record bounced and it was added to the table, it gets excludes any recipient records with matching email addresses from future email deliveries - which it is doing - so therefore it cannot bounce again to modify the record in the nms:address table).
Any insight appreciated.
Below is a sample of records with difference update status dates vs creation dates.
