Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Unique Open & Click counts

Avatar

Avatar
Level 1
jeremyb73903491
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile

Avatar
Level 1
jeremyb73903491
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile
jeremyb73903491
Level 1

17-06-2020

I'm trying to understand how the Open and Click Unique counts are determined?  I've extracted the tracking logs from a delivery, and then did a distinct on the profiles and do not come up with the same number as the dashboards provide for a distinct count.  The only documentation I found (https://docs.adobe.com/content/help/en/campaign-standard/using/reporting/list-of-reports/delivery-su...) is very basic and doesn't provide an understanding of what constitutes a distinct count of 1 because it's not a count of the unique profiles within that delivery.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

241 posts

Correct Reply

141 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

241 posts

Correct Reply

141 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile
craigthonis
Employee

18-06-2020

Hi Jeremy,

 

The tracking indicators can be a bit confusing, what I'd suggest is taking a look at the documentation below which details all the indicators used in the reporting:

https://docs.adobe.com/content/help/en/campaign-standard/using/reporting/about-reporting/indicator-c...

 

Regards,

Craig

Answers (0)