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Unable to publish offers on the Web channel (Inbound Web Offer Space) - Interaction

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sharma15
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sharma15
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04-10-2016

Hi,

I have published one offer space (Inbound Web Recipient New) and  2 offers in the offer catalog. The eligibility criteria of my offers depends on my interaction schema columns. 

I followed the documentation and created a HTML page with the interactionProposalScript and server details.

Also included a <div> tag to refer to my offer space. 

<div id="i_inboundWebNew">
        </div>

<script id="interactionProposalScript" src="http://ac167us.adobedemo.com/nl/interactionProposal.js?env=liveRcp&cb=alert" type="text/javascript">
        </script>    

I included a interactionGlobalCtx variable to pass my interaction value. 

When I run this HTML , it gives me an error. It says <propositions> The offer space with the key hasn't been published. I have attached the screenshot.

 

Please help me with the same. 

 

Thanks.

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Martonbot
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26-04-2017

Hi Parmeshwar,

 

First think that comes to my mind is, try restarting the interactiond module (nlserver restart interactiond) if you have access to the application server.

If this doesn't work, there is a technical workflow under Administration -> Production -> Technical workflows -> Campaign process -> Offer notification that you can try to re-run manually.

Let me know if  that does the trick for you.

 

Cheers,

Martin