Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Unable to get adobe Campaign reports in Adobe analytics

Avatar

Avatar
Level 1
apaul0202
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
apaul0202
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
apaul0202
Level 1

27-01-2020

 

We are using external account (Share KPIs with Adobe Analytics ) to get Adobe campaign reports in adobe Analytics. We have followed the below documentation for the same

https://helpx.adobe.com/marketing-cloud/how-to/email-marketing.html

 

But getting the following errors in Share KPIs with Adobe Analytics workflow and hence no data is flowing to analytics.

 

01/27/2020 10:22:20 PM
jsFetchKpis
SCR-160012 Javascript: failure while evaluating script 'kpiSharing/jsFetchKpis'.
01/27/2020 10:22:20 PM
jsFetchKpis
XSV-350177 Error while getting JSON web token: '{"error":"invalid_grant","error_description":"Invalid issuer (iss) or subject (sub) provided"}'

 

AnushaPaul_1-1580193131477.png

Did anyone faced this issue earlier? Please advise.

 

Thanks in advance.

 

Regards,

Anusha

Campaign Standard to adobe analytics integration
View Entire Topic

Avatar

Avatar
Boost 250
MVP
DavidKangni
MVP

Likes

258 likes

Total Posts

372 posts

Correct Reply

152 solutions
Top badges earned
Boost 250
Validate 1
Give Back 5
Give Back 3
Give Back 25
View profile

Avatar
Boost 250
MVP
DavidKangni
MVP

Likes

258 likes

Total Posts

372 posts

Correct Reply

152 solutions
Top badges earned
Boost 250
Validate 1
Give Back 5
Give Back 3
Give Back 25
View profile
DavidKangni
MVP

28-01-2020

Hi Anusha,

 

iss is used for Adobe Ord ID and sub for technical Account ID used for the integration between ACS and AA. Please check you're using the correct values.

 

Thanks

David