Un open deliveries

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Jaspreet_Kaur1
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Jaspreet_Kaur1
Level 2

01-09-2017

Dear AC Users,

Pls suggest the best way to find emails that were delivered successfully but not opened within 2 business days from delivery.

In recipient tracking schema, response type = unopen is not available,

I am thinking of getting the records by ->  (deliveries sent successfully - open within 2 days)

Not sure, if this is really the ideal way.

Pls suggest,

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florentlb
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florentlb
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04-09-2017

Hi,

You can simply query recipients who have not generated any tracking log for that specific delivery (like recipient tracking log does not exist such as delivery = 'id of the delivery').

Hope this helps,

Florent

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