I have a situation where I want a third party messaging automation platform connect with ACS and trigger sending an email through ACS. There exists connectors in the marketing platform and I am here to know more how to about doing it. Basically, we want to use another platform as the brain to send out messages across different channels. The contexts reside in the other platform but email functionality is through ACS.
Any information related to this will be immensely helpful.
Consider using transactional message on ACS. As you don't need data to be available within ACS to send transactional messaging. Once you have all data sent through payload then message can be triggered. Also detailed study required by looking at the use cases, remarketing strategy etc when considering transactional messaging. Take a quick glance of below documentation link: