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Tracking logs not generating for the deliveries

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saraswatit61028
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saraswatit61028
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15-04-2015

I am sending the deliveries but the tracking log is not generating.Can anybody help

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saraswatit61028
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27-04-2015

I was getting the error as "There is no index on the sourceId filed NmsTrackinglogRcp Table required for the current web tracking mode Please add index" because of which the workflow was stopped and the tracking logs are not generating.I tried to restart the workflow but it is always going in paused state and not giving any error. Is it because of the above error it is going in paused state?But in logs it is not showing any error

Logs.pngTracking.png