SPAM Assassin not working

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adithyacs86
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adithyacs86
Level 3

08-05-2017

Hi Team,

We have an issue with SPAM ASSASSIN. We are not able to retrieve the SPAM score for any of the deliveries from a very long time.

In Delivery preview>More we should be able to check the SCORE in Anti SPAM checking tab of Preview results tab.

and when checked if the services are running or not from the document provided :-

https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Additional_configurations__Configuring_SpamAssassin... (Integrating SpamAssassin into Adobe Campaign part)

And we have the SPAMASSASIN integrated and configured in both Dev and PROD environment.

The Build and console version we are using as follows :- Application Server 6.0.2 build 6911, Console :- 6.1.1 build 8705.

Any updates would be of greater help.

Thanks,

Adithya

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