We are testing a SOAP API call to add a new record/email in a subscription but getting an error. It was working before but now we are getting an error. The error says “that record does not exist”, so somehow the script is looking for an existing record instead of adding a new record. If you see the script below, they are using optIn=”1” which I thought would add a new record.
We are testing this in our DEV environment. See below the Request and Response. Can you look into this?