Sending address for alerts

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mmbb110

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mmbb110

mmbb110

05-01-2021

Hi Community,

The alerts which are sent via the delivery alerting dashboard in ACS are using a from name ex ABC.

 

ABC,INC. (for abc)

[Adobe Campaign] Delivery alerting report

 

Can we change the "from" portion of the alert that appears in the inbox from ABC,INC to something else?

 

Accepted Solutions (1)

Accepted Solutions (1)

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mmbb110

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mmbb110

mmbb110

02-02-2021

Posting this for the community.

The notifications sent via ACS use the configuration defined in the default brand of the instance, like the sender name.

The alerts are sent via the internal transaction message called as notify delivery alerting, this message has the default brand selected in its properties.

Answers (1)

Answers (1)

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mmbb110

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mmbb110

mmbb110

05-01-2021

I was able to figure out the setting for this and it is pulling the details from the Brand configuration selection in the DM, the sender(name) setting is used in the notifications.

any changes are required to be done via adobe technical support team.