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SOLVED

Send email from sandbox instance

saikatk2447661
Level 4
Level 4

Hi,

I want to send email through delivery activity in campaign workflow. I am using sandbox instance of Adobe Campaign Cloud.

Following error is generated after confirming the delivery in campaign dash board : 

    Error while executing the method 'Play' of service 'nms:delivery'.
1 Accepted Solution
Amit_Kumar
Correct answer by
Community Advisor
Community Advisor

There are two possibilities:

1. You don't have delivery standard package installed in your box.

2. You'r instance is not configured to send the email delivery.

Please check with you product owner if this is provided by Adobe please open a ticket else it's on premise then ask your support team.

View solution in original post

2 Replies
florentlb
Level 10
Level 10

Hi,

Which version of Adobe Campaign are you using? Is the sandbox configured to be able to actually send emails?

 

Florent.

Amit_Kumar
Correct answer by
Community Advisor
Community Advisor

There are two possibilities:

1. You don't have delivery standard package installed in your box.

2. You'r instance is not configured to send the email delivery.

Please check with you product owner if this is provided by Adobe please open a ticket else it's on premise then ask your support team.

View solution in original post