Send a proof error - SOP-330011 Error while executing the method 'Play' of service 'nms:delivery'.

Avatar

Avatar
Validate 1
Level 2
akramullak35861
Level 2

Likes

8 likes

Total Posts

23 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Give Back 3
Give Back
Ignite 1
Boost 5
View profile

Avatar
Validate 1
Level 2
akramullak35861
Level 2

Likes

8 likes

Total Posts

23 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Give Back 3
Give Back
Ignite 1
Boost 5
View profile
akramullak35861
Level 2

09-07-2019

When I click on Send a Proof, I get error message

SOP-330011 Error while executing the method 'Play' of service 'nms:delivery'.

In the delivery logs i can see

DLV-490038 An error occurred while validating the delivery.

DLV-490043 Delivery action canceled. Unable to export tracking data to the tracking server.

RED-520026 Could not upload redirection information on the tracking server(s).

RED-520024 Cannot open an HTTP session with the tracking server 'http://127.0.0.1'.

IOB-090007 Network error (connect(), errno=10061: no connection could be made because the target machine actively refused it.)

RED-520024 Cannot open an HTTP session with the tracking server 'http://127.0.0.1'.

IOB-090007 Network error (connect(), errno=10061: no connection could be made because the target machine actively refused it.)

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 5
Employee
ananya_kuthiala
Employee

Likes

58 likes

Total Posts

80 posts

Correct reply

39 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile

Avatar
Give Back 5
Employee
ananya_kuthiala
Employee

Likes

58 likes

Total Posts

80 posts

Correct reply

39 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile
ananya_kuthiala
Employee

09-07-2019

Hi akramullak35861785

Is this test done on your local machine or a production server ? From the error it appears instance is not able to communicate with the tracking server. Was the tracking ever setup on this server ? Are you able to ping the tracking server outside campaign but from the same machine ?

If this is a sandbox machine then while creatng delivery click on the tracking/images link in the delivery screen and un check tracking  in order to send out the email delivery.

Regards,

Ananya Kuthiala

Answers (0)