Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

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salvdangelo
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salvdangelo
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30-11-2017

Hi,

I recently get this error only with a specific Salesforce connector:

JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

Someone has an idea on how to solve this issue??

ConnectorError.JPG

Amy_Wong

kirti.rawat

florentlb

@Vipul Ragav

Adhiyan

@Jean-Serge Biron

Adobe Campaign

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Adhiyan
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Adhiyan
Employee

30-11-2017

Hi Sal,

You need to increase the memory assigned to the javascript node of the serverconf.xml file .

The maxMB parameter needs to be updated

Refer :

<!-- Configuring the JavaScript interpreter

         maxMB :  Maximum size in megabytes before running the garbage collector Default: 64

         stackSizeKB :  Size of each stack chunk in kilo octets Default: 8 -->

    <javaScript maxMB="64" stackSizeKB="8"/>

Regards,
Adhiyan

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ankitk37082747
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10-10-2018

Hi Adhiyan​ - I too have faced similar problem and wanted to know, is there any way we can identify how much more memory needs to be assigned to javascript interpreter and what can be impact of it on our server etc., what parameters should be checked before increasing the value ?

Regards,

Ankit

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florentlb
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04-12-2017

If your instance is hosted by Adobe, you can ask support to help you for such configuration scenarios (like checking/modifying the server configuration file).

Florent

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Adhiyan
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30-11-2017

Hi Sal,

Probably you have a instance hosted with Adobe and hence the serverconf.xml files will be present on the adobe hosted server.

David shared the location from the campaign server directory and you are looking at the campaign client installation directory .

Regards,
Adhiyan

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salvdangelo
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30-11-2017

I have no configuration folder

My version is 6.1.1 build 8857 and these are the main folders

ServerConf.JPG

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David__Garcia
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30-11-2017

Depends on your installation but usually under

1361700_pastedImage_0.png

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salvdangelo
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30-11-2017

Hi Adhiyan,

Can you tell me where can I find the serverconf.xml file in Adobe Campaign v6  ?

Thank you!

Salvatore