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Limit an amount of three emails sent per day to one recipient

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Level 3

Hello guys.

I need to limit an amount of three emails sent per day to one recipient, considering the address I use to send the email. Anyone have any tips on how I can do this on the platform?

Once again, thank the support!

1 Accepted Solution

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Correct answer by
Level 4

Hello andrer,

In Campaign, if you want to limit a certain amount of emails sent per day, you should use the Campaign optimization module. That permit you to create some "Typology Rules" type "Pressure" and you can define 3 as constant per recipient, and do it on every delivery.

After this rule created, just add this rule in your typology that you are using for your emails and you will have this limit.

You can follow the number of recipient excluded in the delivery logs.

You'll find it in the Typologies Management.

Regards,

Alexandre

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4 Replies

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Correct answer by
Level 4

Hello andrer,

In Campaign, if you want to limit a certain amount of emails sent per day, you should use the Campaign optimization module. That permit you to create some "Typology Rules" type "Pressure" and you can define 3 as constant per recipient, and do it on every delivery.

After this rule created, just add this rule in your typology that you are using for your emails and you will have this limit.

You can follow the number of recipient excluded in the delivery logs.

You'll find it in the Typologies Management.

Regards,

Alexandre

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Level 1

hey, i applied the above-mentioned rule to restrict more than 2 mails to a recipient in a day but i  found that the mails are being received to recipient if am running the workflow 3 times. help me out.

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Community Advisor

@him2 There is no pressure rule typology in ACS rather it's named as fatigue rule. I believe you are using ACC. Either case fatigue/pressure rules to define the maximum number of messages profiles can get in a certain period. Remember fatigue/pressure rule will apply when the contact date of delivery is set. If you send the delivery immediately this rule will not be applied.

Thanks, Sathees