QUE-370023 You do not have the necessary write rights on the 'Workflow' entity.

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LiviaD1

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LiviaD1

LiviaD1

07-06-2019

Hi all,

I need your help to understand why a user sees this error message:

RST-360011 An error has occurred - please contact your administrator.

QUE-370023 You do not have the necessary write rights on the 'Workflow' entity.

This user and another one are assigned to a secirity group that has visibility only to a specific organizational unit.

The following Roles are assigned to this security group: Adminsitration, Prepare Deliveries and Workflows.

The first user can modify a workflow and save it, while the second user, apparently set in the same way of the first, can't modify the workflow and sees the message above. Please note that we are trying to modify a workflow that is correctly set to the organizational unit of the security group.

Are there any permissions at single user's level?

Thanks,

Livia

Accepted Solutions (1)

Accepted Solutions (1)

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LiviaD1

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LiviaD1

LiviaD1

03-07-2019

Hi Pablo,

thank you. This issue was resolved contacting Adobe support.

Best,

Livia

Answers (4)

Answers (4)

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ramon_bisswange

Employee

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ramon_bisswange

Employee

ramon_bisswange
Employee

19-06-2019

No, there are no additional permissions on user level.

Is maybe 1 user assigned to multiple security groups and thus could get permissions inherited from there or are both users in exactly same groups?

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ssfdesign1234

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ssfdesign1234

ssfdesign1234

06-09-2019

So what was the problem? I get this error as well.

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pablo_rosero1

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pablo_rosero1

pablo_rosero1

02-07-2019

Hi ramon.bisswanger​,

Any helpful ideas for Livia?

Thank you so much for your interaction.

Best,

Pablo​

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LiviaD1

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LiviaD1

LiviaD1

21-06-2019

Hi,

no, each user is assigned only to one security group.

User 1 is assigned to security group US and user 2 to security group UK, but these two security group are set in the same way.