Profile substitution for proofing

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dcy_96

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dcy_96

dcy_96

11-05-2020

Hi, I'm trying to proof an email that exists in a workflow based on a real profile using the new profile substitution functionality.

 

However, I keep seeing the message below preventing me from doing so.profile sub.JPG

 

There is no prepare button and the workflow is started (albeit paused so that I don't actually send this email to people without first proofing it like I'm trying to do):

paused.JPG

Any advice would be much appreciated.

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Accepted Solutions (1)

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SatheeskannaK

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SatheeskannaK

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SatheeskannaK
MVP

12-05-2020

Hi @dcy_96,

 

You shouldn't pause the delivery and let the delivery preparation complete then only you will be able to choose the profile and provide substitution address.

 

Rerun the workflow after enabling the delivery and run through preparation it will shows profile substitution.

 

let me know if this helps.

 

Thanks!

SK

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Answers (2)

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bjornkummeling

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bjornkummeling

bjornkummeling

15 hours ago

Hi,

I've read in a comment on this topic (profile-substitution-for-proofing) that profile substitutions in ACS should work in a recurring email when using 'no aggregation period'.

It doesn't work for me.

 

Do you know if this option is available for recurring emails and which steps we'll have to take?

I'm getting a little confused and frustrated. Because we have to copy a recurring email to a single send, test it, edit the recurring email etc.

 

@Sukrity_Wadhwa  can you or one of your colleagues help us as an Adobe professional?

 

Kind regards,

Björn Kummeling

 

Settings

Recurring email DM3341 aggregation.png

 

Message

Recurring email DM3341.png

Topic

Solved_ Profile substitution for proofing - Adobe Experience League Community - .png

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bjornkummeling

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bjornkummeling

bjornkummeling

19-05-2020

Hi, it's not (yet) possible to use profile substitutions using recurring emails.

It's only available when using single email deliveries.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/email-testing-how-to-add-ta...