Hi, I'm trying to proof an email that exists in a workflow based on a real profile using the new profile substitution functionality.
However, I keep seeing the message below preventing me from doing so.
There is no prepare button and the workflow is started (albeit paused so that I don't actually send this email to people without first proofing it like I'm trying to do):
Any advice would be much appreciated.
You shouldn't pause the delivery and let the delivery preparation complete then only you will be able to choose the profile and provide substitution address.
Rerun the workflow after enabling the delivery and run through preparation it will shows profile substitution.
let me know if this helps.
15 hours ago
I've read in a comment on this topic (profile-substitution-for-proofing) that profile substitutions in ACS should work in a recurring email when using 'no aggregation period'.
It doesn't work for me.
Do you know if this option is available for recurring emails and which steps we'll have to take?
I'm getting a little confused and frustrated. Because we have to copy a recurring email to a single send, test it, edit the recurring email etc.
@Sukrity_Wadhwa can you or one of your colleagues help us as an Adobe professional?
Hi, it's not (yet) possible to use profile substitutions using recurring emails.
It's only available when using single email deliveries.