Profile substitution for proofing

dcy_96

11-05-2020

Hi, I'm trying to proof an email that exists in a workflow based on a real profile using the new profile substitution functionality.

 

However, I keep seeing the message below preventing me from doing so.profile sub.JPG

 

There is no prepare button and the workflow is started (albeit paused so that I don't actually send this email to people without first proofing it like I'm trying to do):

paused.JPG

Any advice would be much appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

SatheeskannaK

MVP

12-05-2020

Hi @dcy_96,

 

You shouldn't pause the delivery and let the delivery preparation complete then only you will be able to choose the profile and provide substitution address.

 

Rerun the workflow after enabling the delivery and run through preparation it will shows profile substitution.

 

let me know if this helps.

 

Thanks!

SK

Answers (1)

Answers (1)

bjornkummeling

19-05-2020

Hi, it's not (yet) possible to use profile substitutions using recurring emails.

It's only available when using single email deliveries.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/email-testing-how-to-add-ta...