Problem to generate a video file



I have a problem when creating a video. The video recording seems to go without any problem, but when I stop the recording, it doesn't generate any file. The error message is : "An unknown error occurred, impossible to generate the recorded video clip". And they suggest me that my disk is too full or that the video is too short to generate the file. But neither my disk is full and neither my video is short. I've never had this pb before. I removed and reinstall Captivate unsuccesfully.

Thank you for your answers.

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