Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Pictures in Outllok

Avatar

Avatar
Validate 1
Level 1
thomaso34696569
Level 1

Likes

0 likes

Total Posts

9 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
thomaso34696569
Level 1

Likes

0 likes

Total Posts

9 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile
thomaso34696569
Level 1

14-08-2020

We are trying to use GIF in our mail.
But the problem is that some outlook version does not support GIF's.

How can I do a fallback to a png-file  when a customer is open the email in outlook?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1
MVP
_Manoj_Kumar
MVP

Likes

104 likes

Total Posts

301 posts

Correct Reply

97 solutions
Top badges earned
Validate 1
Contributor
Ignite 1
Shape 1
Give Back 5
View profile

Avatar
Validate 1
MVP
_Manoj_Kumar
MVP

Likes

104 likes

Total Posts

301 posts

Correct Reply

97 solutions
Top badges earned
Validate 1
Contributor
Ignite 1
Shape 1
Give Back 5
View profile
_Manoj_Kumar
MVP

14-08-2020

Hello @thomaso34696569 

 

Outlook 2002 supports GIF but 2007 to 2016 does not.

 

Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.

<!--[if mso 11]><!-->  <!--- Code for OutLo0k 2003-->

<img class="outlookcomIMG" src="ANIMATED.gif">

<!--<![endif]-->

<!--[if gte mso 11]>

<img src="STATIC.jpg">

<![endif]-->

Let me know if this works.

 

Thanks

 

Answers (1)

Answers (1)

Avatar

Avatar
Validate 500
Employee
Sukrity_Wadhwa
Employee

Likes

133 likes

Total Posts

807 posts

Correct Reply

35 solutions
Top badges earned
Validate 500
Validate 250
Validate 100
Validate 25
Validate 50
View profile

Avatar
Validate 500
Employee
Sukrity_Wadhwa
Employee

Likes

133 likes

Total Posts

807 posts

Correct Reply

35 solutions
Top badges earned
Validate 500
Validate 250
Validate 100
Validate 25
Validate 50
View profile
Sukrity_Wadhwa
Employee

27-08-2020

Hi @thomaso34696569 

Did this given solution resolve your query? Kindly let us know.

Thanks!