Not Able to Send Alert- Status Pending

jyotiyadav3

13-05-2018

Hi,

When I try to send an alert to my email address, I always get status as Pending. No error and workflow is in finished state. What is the reason behind this?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

shrawans3153003

Employee

13-05-2018

Hi Jyoti,

Have you received the email ?

If you are receiving the email and only status of the delivery is not updated then  you have to check the technical workflows are running or not .

If you are not receiving the emails too, Please check MTA and MTA child's log for any issue in mail sending.