My email is not delivered to the recipient and neither it is set to Quarantine.

jyotiyadav3

23-02-2016

When I run a delivery, delivery to a recipient email address fails and the error message which I get is 'Unreachable'. Failure Type is 'Ignored'. I want my address to be set to quarantine or any other status(as 'with error', 'blacklisted') once the count of error reaches 5. However, this address never moves to Campaign Mangament --> Non Deliverables Management --> Non Deliverables and Addresses

quarantine error.PNG

What changes I should do to make address as quaratine, if error count increases beyond five.

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