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SOLVED

Multilingual support in Adobe Campaign v6.x or later for email templates

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Level 2

Hello,

We have come up with problem that we would like to use the same email template and have content blocks in different languages.

Does anyone can advice  how can we do it? In ACS  there is this feature Creating a multilingual email

And have found possibility for web application translation Translating a web application

but haven't found any solution for email templates to do the same procedure.

Thanks for help

1 Accepted Solution

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Correct answer by
Level 10

Hi,

In v6/v7, there is no OOB feature to support multi language emails.

As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

Hope this helps,

Florent

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3 Replies

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Correct answer by
Level 10

Hi,

In v6/v7, there is no OOB feature to support multi language emails.

As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

Hope this helps,

Florent

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Level 2

Hello Florent,

Thanks for information Now we have at least options.

Best Regards,

Robert

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Level 1

Hello,

Did you managed to do so?

Could you share the delivery form specificities you added in (or maybe the script itself )?

Kr,

Romain