Missing Metrics in Adobe Triggers

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BenSCCI

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BenSCCI

BenSCCI

25-06-2018

Hello - we are in the process of transitioning to Adobe Campaign. The UI in Adobe Triggers is missing some standard events like "Cart Open" or  "Orders."  I have looked in the reporting suite and these are visible everywhere.  Any ideas or bugs out there that could be hiding these metrics from showing within the UI?  I have built the Cart abandonment trigger every which way possible and cannot get it to fire. Below is the latest iteration I built using available and similar variables. Any thoughts would be greatly appreciated. Thanks.

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Btw - here is a screen cap of an Analytics segment I built that does produce results when dropped on top of an appropriate report:

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Accepted Solutions (1)

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pablo_rosero1

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pablo_rosero1

pablo_rosero1

28-11-2018

Hi Ben,

You should be able to Edit Abandonment Trigger. Also, some of your desired parameters could be under general Actions instead of Abandonment. Please see Adobe Campaign Help | Abandonment Triggers use cases

I hope this helps!

All the best,

Pablo

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