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stephanea649926
Level 2
November 15, 2019
Solved

Message Center on Adobe Standard

  • November 15, 2019
  • 4 replies
  • 7258 views

Hi,

I would like to export Event, Delivery Logs and Trackinglog for Transactionnal Message in ACS.

How do you "link" a Delivery Log or a TrackingLog to and rtEvent ?

Thanks

    Best answer by prasannakumarmarru

    Hi,

    In the query activity, select the resource as actual rt event for which you want to exract data for. Do not select the 'rtevent' as resource.

    Select the one you created in Adobe campaign> marketing plans> transactional messages> Event configuration.

    Once you select that, you can use any filter like email is not empty and got to additional data tab and add elememts Delivery logs and Tracking logs. You can add them as collection or aggregates as neded.

    Thanks!

    4 replies

    prasannakumarmarru
    prasannakumarmarruAccepted solution
    Level 4
    November 15, 2019

    Hi,

    In the query activity, select the resource as actual rt event for which you want to exract data for. Do not select the 'rtevent' as resource.

    Select the one you created in Adobe campaign> marketing plans> transactional messages> Event configuration.

    Once you select that, you can use any filter like email is not empty and got to additional data tab and add elememts Delivery logs and Tracking logs. You can add them as collection or aggregates as neded.

    Thanks!

      S
      stephanea649926Author
      Level 2
      November 19, 2019

      Hi,

      Thanks for tour answer, but I try it on my instance, with collection on Delivery Logs, and it didn't work properly.

      DeliveryLog informations are empty ...

      prasannakumarmarru
      prasannakumarmarru
      Level 4
      November 20, 2019

      It depends on what fields you are pulling from the table and also see if there are those number of delivery logs or tracking logs exist for every event (the number of collections you configure it on the additional data section). If you have the data but is not seen in the UI, try exporting them in file and see. If that does not show up, I would suggest you to create support ticket. Thanks!

        S
        stephanea649926Author
        Level 2
        November 28, 2019

        Hi ,

        Just want to export Transactionnal emails Activity ....

        Number of, sent, error ....

        Liste of Open with : URL , Url Type, Date, event, ...

        I don't want tu use collections, I would like to export one record for each record I find in the tables : Braodlogs, Trackinglogs

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