Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Is outbound api call possible using ACS

Avatar

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile
surajp86368405
Level 3

15-05-2019

Is there a way ACS can make an outbound api call to get some product recommendation that we want to send in email ? Using a content block or something else ?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

239 posts

Correct Reply

140 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

239 posts

Correct Reply

140 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile
craigthonis
Employee

15-05-2019

Hi Suraj,

For the tracking of this issue, I don't have a specific link for it that I can provide as it's for an internal enhancement.  What I can say is you can check our releases page and look for CAMP-27280 which is the enhancement reference number.

Once it's available, we should have it listed on the page.

Adobe Campaign Help | Release Notes

As for the content block, typically this functionality is used to add URLs or pull personalized information from the local database.  I'm not seeing anywhere in ACS where this functionality was being used to make outbound calls. I am also not seeing any indication of any workarounds in the enhancement (CAMP-27280) which further leads me to believe that this is not possible.

Adobe Campaign Help | Adding a content block

Regards,

Craig

Answers (3)

Answers (3)

Avatar

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

239 posts

Correct Reply

140 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

155 likes

Total Posts

239 posts

Correct Reply

140 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile
craigthonis
Employee

15-05-2019

Hi Suraj,

Craig from Adobe Campaign here.  From what I'm seeing on my end, it looks like this functionality is in the works and is pretty close to release but is not yet a part of the application.  Once part of the product, you should have the ability via a specific workflow activity to make an outbound call.

Regards,

Craig

Avatar

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile
surajp86368405
Level 3

15-05-2019

Thank you Craig. I will watch out for it.

Regards,

Suraj

Avatar

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile

Avatar
Validate 10
Level 3
surajp86368405
Level 3

Likes

20 likes

Total Posts

74 posts

Correct Reply

0 solutions
Top badges earned
Validate 10
Validate 1
Contributor
Shape 1
Ignite 1
View profile
surajp86368405
Level 3

15-05-2019

Thank you Craig !

Is there link where we can track this ?

Also, should not the content block allow to make some ajax calls ? I am not finding any documentations on capabilities of content block. Is this something you could help with ?

Thank you again for your reply !