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Installation of adobe campaign v5.11

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momokh
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momokh
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28-12-2017

Hi,

I'm currently in the process of installing adobe campaign application server v5.11 <build 5754> on an azure windows 2008 R2 Datacenter server. The reason installing an older version, is that we have a production v5.11 and want to upgrade to v7, and so I'm creating a staging mirror of prod to experiment with upgrade v5.11 to v6 and then v7, before carrying out the same migration on the production environment.

I went through the installation steps per v5.11 documentation

Installation of Neolane app server using exe went fine, Neolane windows service is running, also I have setup IIS 7 web server also according to documentation under the default website:

v5_sh1.png

Running nlserver web:

v5_sh2.png

Running localhost/r/test to test redirection

v5_sh3.png

After installing Java SE JDK 6 x64 and testing that java/jre are installed using java -version, every time i run nlserver web -tomcat or nlserver start web I get:

v5_sh4.png

And so i'm stuck in this step, not sure why it's not running the internal tomcat server, which i believe is imperative for running jsp pages on the web server (such as http://localhost/nl/jsp/logon.jsp ). Also i can't login using the neolane client console (internal user password changed), however I believe it is related to also tomcat not starting...

v5_sh5.png

Thanks, appreciate any help on this!

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David__Garcia
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David__Garcia
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30-12-2017

As per experience, is easier to setup a new environment with the latest version of AC and then recreate all the objects. This is when you are trying to upgrade from a very old version to the latest, loads of issues man.

As per the JDK, make sure is 32bit not 64, old versions do not support 64bit.

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florentlb
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01-01-2018

Hi,

The first thing that comes to my mind is the same as David suggested, which is to run a 32bit JDK.

Can you try that and get back to us?

Thanks,

Florent