Importing from any external source (whether it is Gigya or something else) relies on the assumption that you make the data available in a format Adobe Campaign Standard (ACS) can digest. Most likely this will in the format of a CSV file.
Being that the case the import of data info ACS usually involves the following steps in a workflow:
- Transfer file activity: to fetch the CSV file from an HTTPS, SFTP or Amazon S3 location;
- Load file activity: to detect the file structure and define the type of column data defined in the CSV;
- Update data activity: to update data in Adobe Campaign; here you can specify which dimension you want to update (e.g. profiles or some custom resource) and how you want the updates to be handled (e.g. using reconciliation criteria, etc.).
You can reconcile data as well as an individual step before updating the data.