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SOLVED

How to use additional data from workflow to personalize email delivery?

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Level 3

Hi community,

 

I´like to know how can i use additional data in a profile from an workflow to add it to the email delivery.

 

For example i have a load file activity where i upload a file with the following structure:

 

email;productName_1;productName_2;productName_3

 

Later i reconciliate with the profile dimention using the field email as key to match. Finally i want to send a delivery to those reconciliated profiles and in the email content show the content of productName_1, productName_2 and productName_3.

 

I really appreciate if you point me out how to do it. Thanks in advance.

 

 

1 Accepted Solution

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Correct answer by
Level 3

Thanks for the hint. I was able to do it adding the enrichment and connecting to the email activity. Then when configuring the recurring email i was able to see under context the additional data(targetData) and use that info in email designer. 

 

Again thanks for your help.

1 Reply

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Community Advisor

Hi @olsalas711,

 

If i understand correctly each email will have all of the fields mentioned productName_1, 2 and 3 are associated you will be able to use this syntax in the email delivery like below,

<%= context.targetData.productName_1 %>

or 

<%= context.profile.productName_1 %>

 

Thanks!

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Level 3

Hi @SatheeskannaK ,

 

How can i use that syntax inside the email designer in Adobe Campaign Standard?

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Community Advisor

Hi @olsalas711,

 

You can use the syntax given either directly in the email designer or create content block with the given code to use within email designer.

 

Thanks!

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Level 6

You need to add an enrichment activity to your workflow to include the additional info.  Do it after the reconciliation.  There will be 2 into the enrichment activity.  Reconciliation activity and the Load activity.

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Correct answer by
Level 3

Thanks for the hint. I was able to do it adding the enrichment and connecting to the email activity. Then when configuring the recurring email i was able to see under context the additional data(targetData) and use that info in email designer. 

 

Again thanks for your help.