How to send a 2nd email to recipients who did not open the first one.

joel51583885

24-03-2017

I have already sent an email out to recipients and had some people open and click on links within the delivery. I now want to send a second email to people who received the email, but did not open it. Is there a way to target just these people? Do I have to create a new workflow to accomplish this?

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Answers (1)

Answers (1)

MarcelSzimonisz

MVP

27-03-2017

Hello,

easiest way it to query recipients of delivery using out of the box query filter.

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Or you can query recipients and check if the tracking log of your delivery does not exist and the same delivery has status equal sent.

Marcel