How to find if an Email Delivery was Opened, in Adobe Campaign Standard

Avatar

Avatar

dipendu_g

Avatar

dipendu_g

dipendu_g

30-03-2020

Hi All,

 

I need to find out in an Workflow, if an email delivery (recurring) was opened by users, so that I can target non open users again. I need to send the same mail again to them.

 

In workflow, we have a query wherein using delivery shortcut we are able to determine email opened, but in that case we explicitly choose the delivery. But each time a delivery is run, it creates a new delivery id ?

 

In that case how can we trace whether the new deliveryEmail was opened by profiles/users

 

dipendu_g_0-1585586101750.png

After Wait 5, I need to determine how many opened the email, if no move to send First Email again

 

Dear @pablo_rosero1 @DavidKangni , Need your help

 

Thanks

 

View Entire Topic

Avatar

Avatar

ramon_bisswange

Employee

Avatar

ramon_bisswange

Employee

ramon_bisswange
Employee

07-04-2020

The created execution deliveries are having a link to the main delivery (master instance).

With that you could determine anyone who did not open any of the execution deliveries and could combine that with date checks, etc.