How to extract opt-out data (count/rate) beyond tracking data retention period

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mikaelp64503311

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mikaelp64503311

mikaelp64503311

02-11-2020

Hi,

 

I would want to extract opt-out data for deliveries past the 6 months data retention period (count and/or rate). Data for deliveries (indicators) are collected, but for some reason the opt-out/unsubscriptions are not in the indicators (kpis). If I look at dynamic reports from +6 months ago, the unsubscription data for deliveries are shown, so it must be stored somewhere. Where is this stored so I can enrich it in to the delivery data?

 

Thanks!

 

BR,


Mikael

Accepted Solutions (1)

Accepted Solutions (1)

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ramon_bisswange

Employee

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ramon_bisswange

Employee

ramon_bisswange
Employee

02-11-2020

The reporting data is not stored in the ACS database but in a separate reporting store.

Unfortunately this cannot be addressed in workflows.

 

If you need that frequently, best would be to enhance the delivery schema and aggregate data yourself before retention takes place

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