Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

How to add Add the offer to transactional message template?

Avatar

Avatar
Validate 1
Level 2
uagnihotri
Level 2

Likes

7 likes

Total Posts

23 posts

Correct Reply

3 solutions
Top badges earned
Validate 1
Give Back
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
uagnihotri
Level 2

Likes

7 likes

Total Posts

23 posts

Correct Reply

3 solutions
Top badges earned
Validate 1
Give Back
Boost 5
Boost 3
Boost 1
View profile
uagnihotri
Level 2

19-05-2017

The message center document says it's possible. But, enough information is not available. 

https://docs.campaign.adobe.com/doc/AC6.1/en/MCE_Introduction_Interaction.html

Document says:

The @externalId attribute must contain the value of this identifier. Interaction is configured by default to identify the recipient of the primary key:

<rtEvent type="order_confirmation" email="john.doe@adobe.com" externalId="1242"></rtEvent> 

What is this primary key?

We are trying to implement it on one of our client's campaign environment? 

- How can I select an offer based on email?

- Does the email template need to include some javascript?

Any help is appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 50
Level 10
florentlb
Level 10

Likes

237 likes

Total Posts

1,109 posts

Correct Reply

239 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 200
View profile

Avatar
Give Back 50
Level 10
florentlb
Level 10

Likes

237 likes

Total Posts

1,109 posts

Correct Reply

239 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 200
View profile
florentlb
Level 10

24-05-2017

Hi,

The procedure on how to integrate offers to emails is described in the Interaction guide.

You have several ways to do it but the most common one is described here: https://docs.campaign.adobe.com/doc/AC6.1/en/ITA_Delivering_an_offer_Integrating_an_offer_via_the_wi...

You can use this method in emails and email templates, including transactional message templates.

Hope this helps,

Florent.

Answers (1)

Answers (1)

Avatar

Avatar
Validate 1
Level 2
uagnihotri
Level 2

Likes

7 likes

Total Posts

23 posts

Correct Reply

3 solutions
Top badges earned
Validate 1
Give Back
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
uagnihotri
Level 2

Likes

7 likes

Total Posts

23 posts

Correct Reply

3 solutions
Top badges earned
Validate 1
Give Back
Boost 5
Boost 3
Boost 1
View profile
uagnihotri
Level 2

24-05-2017

Thank you for replying. Just a follow up question. For offers to work on transactional emails, I should "Modify the options of the targeting dimension" for Real Time Events delivery mapping ?

I want to map the offers based on email. Is there anything else I need to configure?