I am trying to add an offer into my transactional message. I have created an offer space which defines the targeting dimension using email. Even, after passing the externalId attribute in the SOAP request. I am unable to see the offer. Offer is not rendering on my delivery template.
This documentation won't give much detail: Interaction
Offers are used to generate propositions against a specific dimension, by default Recipient.
Hence, there is no standard/direct way of embedding offers in a Transactional email.
Implementation experts (Campaign Developers) may have a way out by customizing Message Center execution instance, if at all that is feasible.
I would suggest to reach out to your Contact at adobe (CSM/AM or Consulting Team) to seek assistance if that can be taken up as a project.
Hope that helps.
Thanks for your answer. But, Isn't the unitary mode enables adding offer in transactional messages?
I am referring this piece available in the document: Interaction
How to reach out to Adobe consultants? Do they have any support group email?