I just started to work as Operation Manger at Rank Group. We are implementing the Adobe Campaign platform as our CRM tool. We are using Celerity as our implementation partner. I have some teams that needs to be set up for the support portal. Could you please help me to understand how to set up users and groups under the support portal? Many Thanks in advance.
If you or one of your team member have a valid support portal user then they can open a ticket and request additional user`s to be created. If no one has a support portal user then you can send an email to Supportfirstname.lastname@example.org
Do remember to provide the user`s first name, last name , designation and phone number.