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Getting error in page activity editor

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Level 2

Hi,

Getting error in page activity editor while creating a landing page, below are the screenshots please let me know how it can be sorted out.

1469128_pastedImage_0.png

1469198_pastedImage_1.png

Thanks,

3 Replies

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Employee

I suspect the error you are getting could be because of network issue.  Could you please check if there is no network related issue.

If you still face the issue, please provide some more details like what steps you are following .

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Level 2

Hi,

But i can see the editor working in other accounts, I am just creating a landing page and using the page activity to design. Whenever i open the page activity in the web app this error pop up only in a particular instance.

Thanks,

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Level 10

Hi Moseen,

What do you mean by other accounts?

I'd suggest to try one of the following:

  • check the rights of your operator
  • make sure your console is up to date compared to the server version
  • make sure your IP is not limited somehow

Let us know if you find the root cause of this,

Florent