getting an error from AC interaction service - "The offer space with the 'liveRcp|liveRcp' key hasn't been published."

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27-09-2016

I have using AC 6.11 and have an Interaction defined with a Offer Space and few offers in Catalog.

The Offers have been successfully published and deployed in Live Environment.

Now I am trying to call and use those offers in a web page and when i make the call out using this script

<div id="i_liveRcp">
</div>
<script id="interactionProposalScript" src="http://ac167us.adobedemo.com/nl/interactionProposal.js?env=liveRcp" type="text/javascript">
</script>

I am trying to reach out to "liveRcp" named offer space.

I get this error from interaction service - "The offer space with the 'liveRcp|liveRcp' key hasn't been published."

See screen shot below.  Anyone has any pointers to help me, or if you have called out the offer service in other ways please advise.

key not published error.PNG

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Linda_Stinson
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Linda_Stinson
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06-11-2017

This forum is to support the On-Demand training in the Solution Partner Portal and Adobe Digital University. Interaction is not one of the classes there. You can ask your question on the Adobe Campaign product forum: Community: Adobe Campaign | Adobe Community

Linda

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romainr89040357
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19-09-2017

Hello,

I'm having the same problem, need help