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I need to send a follow-up email to the ones that haven't opened the first email sent from a campaign. How do i do this?
Thanks in advance
Hello Yahsank P,
You can achieve the same by using a query activity in a workflow and filter on recipients who have not opened or clicked in a delivery
Hope this helps !!
This is all i needed. Thanks again for your help!
Unfortunately I'm only familiar with Adobe Campaign Standard, but I think the following thread should help you to achieve what you need.
Exclude all email in previous delivery
We are using the Adobe Campaign V7.
Are you using Adobe Campaign Classic or Standard?
Essentially all you need to do is exclude all profiles who have a delivery log related to the original email, How you achieve that will depend on which platform you are using.