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shivak41694392

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shivak41694392

shivak41694392

30-03-2017

Has anyone connected Adobe Campaign to Facebook . We have Adobe campaign installed on premise. I am looking for information on canvas URL

Accepted Solutions (1)

Accepted Solutions (1)

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

02-04-2017

Hi Shiva,

Your understanding is right. To test this you need to have a public facing staging/test environment(Web server) which can be accessed publicly. Then you restrict everyone but facebook.

Regards,

Amit

Answers (6)

Answers (6)

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Vapsy

Employee

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Vapsy

Employee

Vapsy
Employee

31-03-2017

Hi Shiva,

The domain in your URL is not public facing and hence is not accessible over the internet.

Current domain is for intranet so that computers within your organisation can reach to it.

You will have to make it public-facing for connecting it to your app.

Regards,

Vipul

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shivak41694392

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shivak41694392

shivak41694392

31-03-2017

Thanks Vipul, 

Can i say , we need a frontal server which hosts this public facing URL and use that in ACM ?

if this is the case will campaign post the message to facebook via this server?

Regards

Shiva 

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shivak41694392

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shivak41694392

shivak41694392

31-03-2017

Hi Vipul, 

Attached is the screenshot , which shows Canvas URL and error...

Regards

Shiva

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Vapsy

Employee

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Vapsy

Employee

Vapsy
Employee

30-03-2017

Hi Shiva,

Can you please specify the exact error message and the canvas URL that you are currently using.

Screenshots will help.

Regards,

Vipul

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shivak41694392

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shivak41694392

shivak41694392

30-03-2017

Hi Vipul,

Thanks for your response..

I have gone through the URL, you have mentioned.

ACM is installed at our end and when I enter the application server path in Canvas URL.

Application is unable to connect to Facebook..

Regards 

Shiva 

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Vapsy

Employee

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Vapsy

Employee

Vapsy
Employee

30-03-2017

Hi Shiva,

Please have a look at the documentation link which should answer your query.

https://docs.campaign.adobe.com/doc/AC/en/SMK_Configuration_Publishing_on_Facebook.html

Regards,

Vipul