Error While Publishing Transactional Template

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ketangp28686788

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ketangp28686788

ketangp28686788

23-02-2017

Hi,

    I am trying to publish Transactional Template in Message Center. But it's throwing error as User Admin has no 'root' folder. Where do I locate this folder or what can be done for such error. please find the below Screenshot for more detail.

Adobe Campaign Sandbox Version

Thank You 

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Vapsy

Employee

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Vapsy

Employee

Vapsy
Employee

23-02-2017

Hi,

Error is trying to indicate that the user being used for publishing templates is not having a folder associated with it on Execution instance.

When you install Control instance package on the marketing instance, an external account gets created. On the execution instance, by default "mc" user is created.

You need to configure the external account on marketing instance to make use of this mc user.

Right now you are making use of admin user.

Regards,

Vipul