Error while connecting through IMS

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Arvind_Chauhan

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Arvind_Chauhan

Arvind_Chauhan

06-06-2016

When I am trying to connect through IMS, by checking the "Connect with an Adobe ID" in the console's connections window, its giving me the error as per the attached snapshot. How to resolve this. I am using "https://marketing.adobe.com" as URL.

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Accepted Solutions (1)

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taciac

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taciac

taciac

07-06-2016

Hi Arvind,

Thanks for reaching out. This error is because the URL is wrong. The URL should be the campaign server URL not marketing.adobe.com. The configuration also needs to be validated. More information here: https://docs.campaign.adobe.com/doc/AC6.1/en/ITG_Connecting_via_an_Adobe_ID_Configuration.html

Best,

Tacia

Answers (2)

Answers (2)

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taciac

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taciac

taciac

13-06-2016

Nicholas Adkison wrote...

Please check URL, it happened with my friend also.

 

Hi Nicholas,

It should be the campaign server URL for your campaign instance. Is that the URL they are using?

Sincerely,

Tacia

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nicholas_adkiso

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nicholas_adkiso

nicholas_adkiso

12-06-2016

Please check URL, it happened with my friend also.